Support

We know that moving to the cloud can be daunting and many IT teams can be apprehensive about moving to a solution that they may be less familiar with. Well fear not because we are here as your trusted advisors and support team. We offer second line support to our customers to help them with any G Suite queries they might have. As one of the first G Suite Partners in Europe we have been helping customers with G Suite for longer than most current Googlers (new jobs beckon)
During our deployment and migration process we focus heavily on knowledge transfer. Our technical team will work alongside your IT staff to not just move the project forward but also assist them in upskilling on the toolset we are deploying (eg G Suite, Happeo etc). By the time the project is completed your team will feel confident that they can handle questions and support requests from staff and for anything they are unsure of, Damson Cloud’s support desk is there to help. With decades of experience at your fingertips.
As well as supporting IT teams we also look to guide them on their own G Suite journey. Google provide online learning for IT admins and certification for those that want to show the new knowledge and skills they have gained on Google’s platform. We often assist IT admins with this process and can underpin this learning with training, guidance and support.

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