Training

With any new toolset comes a learning curve. One of the most common concerns employees have during a G Suite deployment is how will my day to day productivity be affected and how quickly can I get ramped up. The answer to this is training. It helps employees feel supported and gives them the confidence and knowledge they need to start utilising G Suite from day one.

Training on G Suite isn’t about the basics like how to compose an email or save a draft that stuff people tend to know from having their own Gmail account. G Suite training is about using Gmail, Calendar and Drive as a business tool. That is something your staff have never done before (unless they came from another innovative company before). Mapping your business processes to G Suite is one of the most important areas to cover when deploying G Suite. Our trainers have in depth knowledge of Microsoft and G Suite this enables them to have a more comprehensive understanding of end users challenges. When someone asks in Outlook I can do X how can I do that in Gmail, our trainers understand both solutions and can help users transition their workflows seamlessly to Gmail.

We often get asked why would we need training for something like Gmail. We usually ask for 10 minutes to show the person a few tips and tricks we know they probably haven’t seen before despite probably having a Gmail account of their own. For example, do you know;

How do you do an advanced search in Gmail?
How can you use labels and filters to automatically organise your inbox
How use Google calendars machine learning to find the best time for your staff meeting
How to setup a secure shared drive in Google Drive
How to use Google forms to gather data from employees and customers
Or more importantly do your end users?

If you’d like to learn more about the training packages we have available and the value of training in a G Suite Deployment then click the chat box or contact us now and one of our team will be happy to help