What our Customer Success Services include
We combine our expertise and knowledge to offer services that’ll help you achieve success and increase ROI on Google Workspace. Having a Google Partner like Damson Cloud means you’ll have access to marketing-leading support and training as well as expert insight on how to maximise the platform.
Each service below is tailored to your business size and needs, ensuring you have the right knowledge and tools to grow and prosper.
When things go wrong, it’s important to know someone has your back. At Damson Cloud, our team of experts have over a decade of experience supporting clients to solve problems. We take the time to learn about your business strategy and internal IT systems to ensure you receive fast, reactive support.
Are you a team leveraging the latest DLP features in Google Drive? Increase your security posture with annual security reviews. Our team of Google Workspace Security specialists will audit your platform, identify risks and propose recommended actions.
Google is constantly evolving, so it’s important to stay up to date with change. We’ll assess your current use of Google Workspace, identify inefficiencies and help you put in place processes to boost innovation across your teams
Up-skill your IT admins with regular training and dedicated training plans so they have the chance of becoming certified Google Administrators. Plus, access our Basecamp training platform that educates and boosts Google knowledge for all end users. With tailored courses for end users to super admins, Damson Cloud will give your team the tools to achieve success with Google Workspace.
We offer an admin tool that adds helpful features like signature management, onboarding/offboarding, contact sharing, Google Drive management and organisational charts. Organise your admin and make it work for you.
Do you want to plan ahead? Implement new workflows, security and insights? We will bring it all together with our Quarterly Business Review, listening to you to ensure we align with your strategy to give you the most valuable insights.