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Customer Success Services

Get the most out of your Google Workspace Platform with our Customer Success Services

Helping you on the path to success
with Google Workspace

When people switch to Google Workspace, they’re rewarded with practicality, innovation and simplicity. Here at Damson Cloud, we know that the purchase of a new product or service is just the beginning of your journey. Some of the biggest challenges come when implementing and managing your new system.

Our Customer Success Services will help you to get the most out of the Google Workspace platform, providing you with support, guidance, and expert advice. With all the services your business needs to thrive within Google Workspace, we’ll ensure your team is supported to drive value and ROI.

Why choose Damson Cloud to drive Google Workspace success?

  • We offer an extensive range of successful services that’ll transform the way you use and operate Google Workspace
  • We have supported organisations on Google Workspace for over a decade, making us experienced to handle any challenge you might face
  • We provide lightning-fast support that is effective, responsive and always gets your questions answered

Your Google Cloud Premier Partner

Google Cloud Partner


Benefits of Service

Upskill your employees

Receive regular training on core areas of Google Workspace and be kept up to date with the latest features and tools available. Become certified and gain the skills to improve productivity and efficiency.

Achieve success

Find out ways to maximise Google Workspace and receive valuable insights on how to drive success across your team.

Receive premium support

Get lightning-fast support on any question or issue you have about Google Workspace from our expert team. We’re always here to help with whatever questions you might have.

What our Customer Success Services include

We combine our expertise and knowledge to offer services that’ll help you achieve success and increase ROI on Google Workspace. Having a Google Partner like Damson Cloud means you’ll have access to marketing-leading support and training as well as expert insight on how to maximise the platform.

Each service below is tailored to your business size and needs, ensuring you have the right knowledge and tools to grow and prosper.

Support

When things go wrong, it’s important to know someone has your back. At Damson Cloud, our team of experts have over a decade of experience supporting clients to solve problems. We take the time to learn about your business strategy and internal IT systems to ensure you receive fast, reactive support.

Security

Are you a team leveraging the latest DLP features in Google Drive? Increase your security posture with annual security reviews. Our team of Google Workspace Security specialists will audit your platform, identify risks and propose recommended actions.

Transformation

Google is constantly evolving, so it’s important to stay up to date with change. We’ll assess your current use of Google Workspace, identify inefficiencies and help you put in place processes to boost innovation across your teams

Knowledge

Up-skill your IT admins with regular training and dedicated training plans so they have the chance of becoming certified Google Administrators. Plus, access our Basecamp training platform that educates and boosts Google knowledge for all end users. With tailored courses for end users to super admins, Damson Cloud will give your team the tools to achieve success with Google Workspace.

Admin

We offer an admin tool that adds helpful features like signature management, onboarding/offboarding, contact sharing, Google Drive management and organisational charts. Organise your admin and make it work for you.

Strategy

Do you want to plan ahead? Implement new workflows, security and insights? We will bring it all together with our Quarterly Business Review, listening to you to ensure we align with your strategy to give you the most valuable insights.

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Keen to learn more? Check out our latest videos

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Get in touch with us today

The team at Damson Cloud have the expertise to support your business and help you achieve success, regardless of whether you’re new to Google Workspace or looking to enhance your existing usage.